FAQs
What is Printful?
It's an online drop shipping and custom print fulfillment service that we use. We send your print orders, and they take care of the printing, shipping and quality.
How long does my order take to arrive?
Since every product is printed on demand, it takes longer to fulfill orders than it would if we had stock already available. Printing on demand takes a little longer. The average order fulfillment time is 3 days, then there is the shipping time on top of that. Each product is printed on demand, and this takes a little longer than sending an already made product.
How do I order stickers?
We now sell stickers online, but you can still purchase them through Venmo or CashApp if you'd like. We sell them a little cheaper if you buy through Venmo or CashApp because the online store charges a small fee. Send an email to hometownfitted@gmail.com or DM us on Instagram for the Venmo or CashApp name.
Is there a return policy?
If you receive an item that is defective (bad printing, holes, stains) let us know immediately. The printing company is really good with resending defective product. Make sure you take photos and send them to us.
We DO NOT accept returns on wrong sizes ordered, changing your mind on what you want, or any other remorseful reason. Please read the size guide carefully and reach out if you have questions about how something will fit.
Do you do custom products?
We can create custom apparel and stickers. The price for this varies depending on if you provide the artwork or not. If you have an idea, we will charge for the time our designer takes to create it and have it put on a product.